Restaurant Manager

About the role

Don Signature Crab is a popular casual seafood restaurant in the CBD known for chilli crab, black pepper crab and seafood platters that attract a strong lunch and dinner crowd. We combine hawker-style flavours with comfortable table service and high-turnover weekday covers from office workers and dinner guests on evenings and weekends.

The Restaurant Manager will oversee all front-of-house operations: rostering, service standards, reservations, cash handling and close coordination with the kitchen to ensure timely, high-quality service. You will be the primary point of contact for customers and the management team, responsible for driving revenue and controlling labour and stock costs.

This role suits a hands-on manager who thrives in a fast-paced F&B environment and can lead a team through peak lunch and dinner services, public holidays and special events. We offer clear progression pathways into multi-outlet operations management for candidates who demonstrate strong commercial and people leadership skills.

About Don Signature Crab

Don Signature Crab is a locally owned seafood restaurant group blending Singaporean chilli and pepper crab traditions with approachable, modern service. We operate a busy CBD flagship and cater to corporate groups, families and delivery/dine-in customers.

What you can expect

• High footfall CBD location with steady weekday lunch covers
• Stable, family-owned management with clear career pathways
• Opportunity to shape service standards and staff training programmes
• Competitive performance bonuses and busy, rewarding service periods

Key responsibilities

• Manage daily front-of-house operations, ensuring smooth service during lunch and dinner peaks.
• Recruit, train and mentor FOH staff; conduct regular performance reviews and coaching.
• Create and manage weekly rosters to control labour costs while meeting service needs.
• Oversee reservations, walk-ins and large group bookings; optimise table turns for peak periods.
• Monitor daily sales, implement upsell strategies and work with management to meet revenue targets.
• Control cash handling, POS reconciliation and end-of-day reporting.
• Coordinate with the kitchen to maintain timing, portion control and food quality standards.
• Maintain hygiene, safety and licensing compliance; lead pre-service briefings and post-service debriefs.
• Handle guest feedback and complaints professionally, turning issues into positive outcomes.

Requirements

• Minimum 3 years' restaurant management experience in full-service, fast-casual or seafood concepts.
• Proven track record managing FOH teams of 8–20 staff in a high-turnover environment.
• Strong commercial acumen: experience with P&L targets, labour and stock control.
• Familiarity with POS systems, reservations platforms (e.g. Chope, Quandoo) and basic Excel reporting.
• Excellent customer service and communication skills in English; Mandarin or Malay is a plus.
• Ability to work evenings, weekends and public holidays on a rotational basis.
• Knowledge of food safety, SIP/HPB requirements and alcohol licensing procedures.

How to apply

Send your CV and a brief note about your management experience to [email protected] or apply via https://donsignaturecrab.sg/jobs/restaurant-manager/