Food Delivery Rider (Full Time)

About the role

Don Signature Crab is a popular seafood-focused casual dining and delivery brand known for chilli and black pepper crab sets, caterings and family-style meals. With strong weekend demand, especially for delivery to heartland estates and CBD lunch orders, we are expanding our delivery team to maintain speed and service quality.

The Food Delivery Rider will be the face of our brand on the road. You will pick up hot orders from our kitchen, maintain food safety in transit, use our delivery app and navigation tools to meet estimated delivery times, and handle customer interactions professionally. This role suits reliable riders who know Singapore roads, value punctuality and can work shifts including evenings, weekends and public holidays.

We offer a stable full-time position with base pay, per-delivery incentives and performance bonuses. Training, PPE and a structured onboarding process are provided; opportunities exist to progress to senior rider, logistics lead or in-house dispatcher roles for proven performers.

About Don Signature Crab

Don Signature Crab is a fast-growing Singaporean seafood restaurant and delivery brand operating from a central kitchen in the East. We focus on family-style crab sets, seasonal promotions and reliable delivery to homes and offices across the island.

What you can expect

• Stable local brand with high weekend and corporate lunch demand
• Competitive base pay plus delivery commissions and performance bonuses
• Full-time employment with CPF contributions
• Structured training and PPE provided (insulated bags, safety vests)
• Clear progression path into senior rider or operations roles

Key responsibilities

• Collect and accurately verify orders from kitchen and ensure correct packaging and condiments are included
• Deliver food to customers within estimated times while maintaining food quality and presentation
• Operate the company delivery app and use GPS navigation; update order statuses promptly
• Follow road safety rules and company PPE requirements (helmet, reflective vest, insulated bag)
• Handle cashless and occasional cash payments; issue receipts and follow payment SOPs
• Communicate clearly with the kitchen and dispatch about delays, missing items or customer requests
• Perform basic checks on assigned vehicle (fuel, tyre pressure, lights) and report any mechanical issues
• Provide polite customer service; manage short customer interactions and escalate complaints to supervisor
• Maintain delivery records and assist with simple inventory or packing tasks during slow periods
• Participate in occasional weekend or promotion roster changes and peak-day support

Requirements

• Minimum 1 year experience as a food delivery rider or courier preferred
• Valid Singapore driving licence appropriate for vehicle used (Class 2B/2A for motorbikes or Class 3 for cars) and relevant demerit points within company limits
• Own a reliable motorcycle or scooter (or be comfortable using company-provided vehicle when applicable)
• Smartphone with data plan and ability to use delivery apps and navigation (Google Maps/Waze)
• Able to work flexible shifts including evenings, weekends and public holidays on rotation
• Physically fit to handle hot food parcels, insulated bags and frequent mounting/dismounting
• Good command of spoken English for customer interactions; basic conversational Mandarin or Malay is a plus
• Clear criminal record and right to work in Singapore

How to apply

Send your CV, a recent photo and a short note about your delivery experience to [email protected]. Include your preferred shift availability and licence class.