Cafe Supervisor

About the role

Tiong Brews Cafe is a neighbourhood specialty coffee and all-day brunch spot in Tiong Bahru, known for quality single-origin coffee, freshly baked pastries and a steady mix of local regulars and weekend visitors. We deliver a relaxed, design-led cafe experience with occasional catered events and pop-ups.

As Cafe Supervisor you will run daily floor operations: lead morning and lunch shifts, mentor junior baristas, manage the POS and cashing procedures, oversee stock and ensure food safety compliance. You will be the on-shift ambassador for the brand — solving guest issues, maintaining service standards and supporting small menu changes with the kitchen.

This is a hands-on role suitable for someone who enjoys a fast-paced morning rush (kopitiam-style breakfast peaks), has solid barista skills and can coach others. We offer clear progression into Assistant Manager or multi-outlet supervisory roles for candidates who demonstrate leadership and commercial awareness.

About Tiong Brews Cafe

Independent specialty cafe located in Tiong Bahru, serving coffee, brunch, light all-day dishes and in-house pastries. Small, passionate team focused on quality, consistency and friendly neighbourhood service.

What you can expect

• Prime Tiong Bahru location with strong local and weekend footfall
• Stable independent ownership with growth plans for 1–2 new outlets
• Emphasis on staff development and progression to managerial roles
• Competitive pay band with performance bonuses and regular training

Key responsibilities

• Supervise daily front-of-house operations, ensuring smooth service from opening to close
• Coach and train baristas on espresso extraction, milk texturing and drink consistency
• Manage rostering and shift swaps to meet peak demand while controlling labour costs
• Perform cash handling, end-of-shift reconciliation and POS management
• Monitor stock levels for coffee, milk, packaged goods and liaise with suppliers for reorders
• Maintain food safety and hygiene standards (NEA guidelines), conduct daily checks and log records
• Handle customer enquiries, feedback and incidents professionally to protect brand reputation
• Coordinate with kitchen staff on ticketing, ticket times and menu changes during busy periods

Requirements

• At least 2 years' experience working in a cafe environment, with 6+ months in a supervisory or senior barista role
• Strong espresso and milk skills with consistent drink quality and basic latte art
• Familiarity with POS systems and cash reconciliation procedures
• Good communication in English; ability to manage and motivate a small team
• Willingness to work early mornings, weekends and public holidays on rotation
• Basic knowledge of food safety; possession of or willingness to obtain Basic Food Hygiene certification
• Physically able to stand for long periods and lift moderate weights (stock/kegs)

How to apply

Apply via the job listing page or email your CV, expected salary and earliest availability to the contact email. Shortlisted applicants will be contacted for a phone screen.