Assistant Restaurant Manager

About the role

Don Signature Crab is a popular casual seafood restaurant specialising in Singapore-style crabs and communal sharing platters. Located in the heart of the East Coast / Katong dining belt, our venue serves both neighbourhood families and the weekend coastal crowd with a lively, informal dining atmosphere.

The Assistant Restaurant Manager will work closely with the Restaurant Manager to oversee shift operations, supervise service staff, manage reservations and ensure consistent service standards across lunch and dinner. You will be responsible for staff coaching, maintaining health and safety standards, handling escalated guest feedback and supporting inventory and vendor coordination. This role suits a hands-on hospitality professional who enjoys fast-paced service, seafood-focused menus and building a dependable front-of-house team.

This is an excellent opportunity for someone looking to grow into full Restaurant Manager responsibilities within a stable local brand. We offer on-the-job training, career progression across outlets as we expand, and the chance to shape service standards at a busy neighbourhood destination.

About Don Signature Crab

Don Signature Crab is a Singapore-born seafood restaurant known for signature chilli and black pepper crab, live seafood selections and hearty sharing platters. We blend casual communal dining with attentive service, catering to families, friends and coastal diners.

What you can expect

• Seafood-specialist concept with strong local following
• East Coast / Katong location with regular neighbourhood and weekend customers
• Opportunities for promotion to Restaurant Manager as outlets expand
• Stable ownership and consistent weekly covers

Key responsibilities

• Support the Restaurant Manager in daily FOH operations across lunch and dinner services
• Supervise, schedule and coach service staff including servers, hosts and bussers
• Manage reservations, walk-ins and wait lists to optimise covers and turnover
• Ensure consistent service standards, order accuracy and timely food delivery
• Handle customer feedback and complaints professionally, escalating when necessary
• Conduct opening and closing checks, cash handling and end-of-day reconciliation
• Coordinate deliveries and stock checks with kitchen leads; manage low-stock reporting
• Maintain hygiene and safety standards in line with NEA requirements and company SOPs
• Assist with hiring, onboarding and running on-the-job training for new hires
• Support periodic inventory counts and liaise with suppliers for orders and replacements

Requirements

• Minimum 2–4 years' experience in front-of-house or restaurant supervisory roles
• Proven experience in a fast-casual or midscale dining environment, ideally seafood or communal dining
• Basic knowledge of POS systems and cash handling procedures
• Strong communication skills in English; conversational Mandarin or Malay is an advantage
• Ability to work rotating shifts, including evenings, weekends and public holidays
• Customer-first attitude with experience resolving guest complaints calmly
• Familiarity with basic inventory and stock control procedures
• Locally based in Singapore with valid right-to-work

How to apply

Please send your CV and a short note about your FOH experience and availability to the contact email below. Include your current notice period and expected salary.